1. Introduction
BrightProgressAI ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
This policy applies to all users of our Service at www.brightprogressai.com.
2. Information We Collect
When you use our Service, we collect the following information:
a) Information you provide directly:
- Your name and email address (provided during order or account creation)
- Your business name and phone number (collected for order fulfillment and customer support purposes only)
- Your target city, niche, and nearby cities (provided in the order form)
b) Payment information:
We do not store your payment card details. Payments are processed by our third-party payment provider, who handles all payment data securely. We only receive confirmation of successful payment.
c) Usage information:
Basic website analytics such as pages visited and browser type, collected via standard analytics tools to improve our Service.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your order (deliver the Google Sheet with business listings)
- To send you order confirmation and delivery emails
- To contact you regarding your order if there are any issues
- To respond to your customer support inquiries
- To improve our Service based on usage patterns
- To comply with our legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Data We Do NOT Collect or Store
We want to be clear about what we do not do:
- We do not store the business listing data (leads) after delivery. Your Google Sheet is your copy.
- We do not store your payment card information.
- We do not share your personal information with advertisers.
- We do not track your activity outside of our website.
5. Data Retention
We retain your personal information (name, email, business name, phone number) for as long as necessary to provide the Service and comply with our legal obligations. If you request deletion of your data, we will remove it within 30 days, except where we are required to retain it by law.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All data transmission is encrypted using SSL/TLS.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
We use the following third-party services that may process your data:
- Payment processor: Processes your payment. Your payment data is subject to their privacy policy.
- Google (Google Maps, Google Sheets): Used for data sourcing and delivery. Subject to Google's privacy policy.
- Email service provider: Used to send order confirmation and delivery emails.
- Cloud hosting provider: Hosts our automation infrastructure.
We only share the minimum information necessary with these providers to deliver the Service.
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access: You can request a copy of the personal information we hold about you.
- Right to correction: You can request that we correct any inaccurate information.
- Right to deletion: You can request that we delete your personal information.
- Right to object: You can object to certain processing of your personal information.
To exercise any of these rights, please contact us at contact@brightprogressai.com.
9. Cookies
Our website may use basic cookies for functionality and analytics purposes. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.
10. Children's Privacy
Our Service is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Continued use of the Service after changes are posted constitutes your acceptance.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: contact@brightprogressai.com
- Website: www.brightprogressai.com
- Business name: BrightProgressAI
- Owner: Ervin Hadzhija, North Macedonia